With the sheer number of original equipment manufacturing (OEM) companies in operation throughout the globe, it can be difficult to know how to choose an OEM partner. At this point, you understand the services you need, but you might not yet know the differentiators that make a great OEM partner.
As you narrow down your options, it’s important to keep these four characteristics in mind:
- Quality of standards, components, and raw materials
- On-time delivery based on an agreed-upon schedule that emphasizes fast lead times and quality products
- Experience with a variety of industries, processes, and cutting edge technologies
- Customer service that incorporates quality assurance throughout the process
In this article, we expand upon the four core capabilities that we briefly touched on above. In our three decades of experience, we have found these capabilities to be the most important to creating and maintaining successful partnerships.
At VPIC, quality doesn’t just apply to the components that we create; it also applies to the way we manage our processes. By incorporating an internal management system into our processes, we are able to track our projects in an advanced product quality planning framework.
Our quality standards have received ISO-certification, which is the international certificate met under guidelines for quality assurance in installation, production, and service provision. This means we consistently deliver quality components at less than 50 PPM, so you can optimize costs while reducing risk.
Our internal management system is supplemented with an ERP management system that allows for a seamless flow of processes, from the client’s product order to logistics management, delivery of the finished product, and everything in between. This system also facilitates communication with customers to streamline the flow of information.
2. On-Time Delivery
On-time delivery is a reflection of the entire manufacturing process. When a product is delivered on time, you can trust that each step leading to that point in the process has been completed accurately and efficiently.
Our entire process ensures the best, fastest results so that you don’t lose your competitive edge in the marketplace or absorb otherwise unnecessary costs, like expedited shipping or slow time-to-market, which can erode the addressable market that your product needs to be sold into. On our end, we ensure that our equipment undergoes routine preventative maintenance for minimal downtime and schedule delays.
When we set a schedule with you, we stick to it. This promise has allowed us to provide some of the fastest lead times of any OEM supplier.
Over our 30 years in business, we have worked with countless customers in a variety of industries throughout North America, Europe, and Asia. Our production capabilities and knowledge have earned us a reputation as a world-class producer of high-quality components and products.
On the ground level, we employ only skilled technicians and engineers who are knowledgeable and adaptable, to ensure you receive top-of-the-line components. Our professionals work in our Vietnam-based manufacturing facilities, which are equipped with state-of-the-art equipment that provides a diverse range of production capabilities.
No matter the project you’re working on, we can support you by producing high-quality components and products via:
- Die casting
- CNC machining
- Painting and coating
- Plastic injection
- Laser cutting
- Investment casting
- Bicycle manufacturing and bicycle testing
4. Customer Service
At VPIC, our business relationships are not just about manufacturing a product — they’re also about creating the best customer experience to make sure that you remain happy with the service you receive. By providing top-notch customer service, VPIC has cultivated a loyal following of satisfied customers.
We have done this thanks to the following processes:
- Incorporating technology intro competitively priced productivity practices
- Creating a vertical process integration that offers high-quality manufacturing and assembling of frames and complete products
- Providing stable manpower, with over 1,500 qualified employees
- Delivering on time 98% of the time, with an excellent warranty
In sticking with these promises, we hope you’ll join the many satisfied customers of VPIC.
Take the Next Step To a VPIC Partnership
At VPIC, we are committed to developing a holistic experience for our customers by producing quality components, sourced from quality raw materials, developed by experienced technicians and engineers, and delivered on time. Throughout the entire process, we stay in close communication to keep you updated and make sure all of your questions are answered.
The capabilities we provide to our clients across industries are unmatched among other OEM supply manufacturing companies. To take the first step towards a partnership with VPIC, contact us today.